Refund policy
90-Day Return and Refund Policy
Last updated: September 12, 2026
We want you to feel confident trying The Everyday Bra. This policy explains our 90-Day Wear-It Guarantee, returns, exchanges, cancellations, and refunds.
Your 90-Day Window
Your 90-day window begins on the date you place your order.
To request a replacement, return, or refund, email support@formandcomfort.com before the end of that 90-day period. Include your order number and tell us how you would like us to help.
90-Day Wear-It Guarantee
The first bra from your order is covered by our 90-Day Wear-It Guarantee.
You may wear it, wash it, and move in it. If it is not right for you, contact us within 90 days of the original order date and choose either:
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A replacement in another available size; or
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A refund for the eligible bra.
You do not need to return the first bra covered by this guarantee.
Each eligible first bra receives one remedy: a size replacement or a refund. A replacement does not restart or extend the original 90-day window.
Refunds are limited to the amount actually paid for the eligible bra after any bundle discount or promotion. A refund for the first bra does not automatically refund the rest of a bundle.
Additional Bras and Bundle Extras
Only the first bra from an order may be worn and still qualify for the no-return guarantee.
Any additional bras from the same order must remain:
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Unworn and unused;
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In the same condition in which they were received;
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With their original tags attached; and
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In their original packaging.
Eligible additional bras may be returned for a refund or exchanged for another available size within 90 days of the original order date.
Customers are responsible for securely packaging these items and paying the return-shipping cost.
Starting a Return or Exchange
Before sending anything back, email support@formandcomfort.com with:
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Your order number;
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The item or items you want to return or exchange; and
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Whether you are requesting a refund or another available size.
If the request is approved, we will provide return instructions.
Items sent without prior approval may not be accepted.
Approved returns must be sent to:
Form and Comfort
PO Box 3406
Edgartown, MA 02539
United States
Because this is a PO Box, use a shipping carrier that delivers to PO Boxes.
Return Shipping
Customers are responsible for:
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Safely packaging approved returns;
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Purchasing the return-shipping label; and
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Paying all return-shipping costs.
We do not provide prepaid labels for returns or bundle exchanges.
We recommend using a trackable shipping service and keeping your receipt until the return is completed. Form and Comfort is not responsible for a return shipment until it has been delivered to us.
The first bra covered by the 90-Day Wear-It Guarantee does not need to be returned.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your item is defective, damaged, or different from what you ordered, email support@formandcomfort.com as soon as possible. Include your order number, a description of the problem, and clear photographs when applicable.
We will review the issue and provide the appropriate next steps. Do not dispose of or return the item unless we instruct you to do so.
If a return is required, the customer is responsible for securely packaging and shipping the item back according to the provided instructions.
Exchanges
The first bra covered by the 90-Day Wear-It Guarantee may be replaced with another available size without being returned.
All other exchanges require the original item to be unworn, unused, with its tags attached and in its original packaging.
Customers are responsible for return shipping. Replacement items are subject to availability.
If the requested replacement is unavailable, we will contact you about the available options.
Order Cancellations and Address Changes
To request an order cancellation or address change, email support@formandcomfort.com within 24 hours of placing your order.
Include your order number and the correct information.
We process orders quickly, so we cannot guarantee a cancellation or address change if the order has already been processed, fulfilled, or shipped.
Once an order can no longer be changed or cancelled, it must be handled under this policy after delivery.
Lost or Missing Packages
If your package appears to be lost, email support@formandcomfort.com with your order number and tracking information.
If tracking marks the package as delivered but you cannot locate it, first check:
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The delivery location;
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Other members of your household;
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Nearby neighbors;
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Any secure package area; and
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Any notice left by the carrier.
If you still cannot locate it, contact support@formandcomfort.com so we can review the shipment and provide the next steps.
Refunds
For items that must be returned, we will notify you after the return has been received and inspected. We will then tell you whether the refund has been approved.
No return is required for the first bra approved under the 90-Day Wear-It Guarantee.
Approved refunds are submitted to the original payment method within 48–72 hours.
Your bank, credit-card issuer, or payment provider may require additional time to process and display the refund. That additional processing time is outside our control.
Refunds are based on the amount actually paid for the approved item after any discount. A refund for one item from a discounted bundle will not exceed the discounted amount allocated to that item.
United States Orders
Form and Comfort currently accepts and ships orders within the United States only.
Contact Us
For questions about a return, exchange, refund, damaged item, cancellation, missing package, or guarantee claim, contact:
Form and Comfort
support@formandcomfort.com
PO Box 3406
Edgartown, MA 02539
United States